Return & Refund Policy

Eligibility for Returns

You may return eligible items within 30 days of receipt for a refund or exchange.

Products must be unused, unopened, and in original packaging.

Refund Process

Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the returned item.

We reserve the right to deny refunds for items that do not meet return criteria.

Non-Returnable Items

Due to health and safety, skincare, opened cosmetics, personalized items, and digital goods are non-returnable unless defective.

Amazon and Marketplace Orders

Amazon purchases follow Amazon’s refund and return policies.

Etsy and Shopify orders must be processed directly through Rosevelle under this policy.